About Mediquip
About Us
Mediquip prides itself on over 40 years of supplying innovative and quality products to the healthcare industry. As agents for the most reputable manufacturers of Theatre Equipment, CSSD Equipment, and Medical Gas Reticulation solutions, our unique portfolio stems from the company’s genuine passion to provide better solutions across the Australian healthcare spectrum.With offices in Brisbane, Sydney, Melbourne, Adelaide and Perth we are strategically positioned to efficiently service a varied customer base of Hospitals, Defence, Day Surgeries, Emergency Services, Dental Practices, Surf Life Saving authorities, and many more. Plus, our entire range is supported by professional Product Specialists, a committed Customer Service Team, highly qualified Service Technicians, and a dedicated Projects delivery team.
Our Story
Since starting as a medical equipment servicing business in 1983, Mediquip’s technical strength has been the foundation for its growth in service, equipment and consumables. The company has more than 100 team members working across healthcare, simulation, service, dental − and its veterinary brands MQ Vet and veterinary imaging provider Medical Plus ANZ.
Our service team prides itself on being reliable and responsive, flexible, and easy to deal with – and our project team offers solid experience in equipment fit outs for new builds and re-fits.
It’s our specialised knowledge and solutions-provider mentality that sets Mediquip apart. We are known for our after-sales support and long-term partnerships with healthcare providers.
Mediquip has held state government health contracts for many years and has long-running relationships with leading day hospitals, dental groups and other healthcare providers and teaching institutions across Australia / New Zealand.
Mediquip has team members spread around the nation, and offices and technical workshops in Sydney, Melbourne, Brisbane, Perth and Adelaide. We have warehouses in Queensland, New South Wales, Victoria and Western Australia and field service engineers within two hours drive of 90% of Australia’s population.
It’s our people that set Mediquip apart. Our motivation, values, and the long-term service and experience of so many of our team members. We commit to our partners and take ownership to solve challenges. We’re practical and share from our rich experience.
Our Service and Capabilities
AT MEDIQUIP’S CORE IS OUR HIGHLY REGARDED TECHNICAL SERVICE TEAM, A COMPONENT OF THE BUSINESS CENTRAL TO OUR SUCCESS:
Starting as a service business in 1983, Mediquip’s history has helped shape our commitment and customer focus.With a loyal customer base and a growing need for biomedical service and support, our technical team can be contacted 24/7 for repairs and maintenance.
Repairs are addressed immediately and servicing can be undertaken at the customer’s premises for convenience.We also provide customers access to MAAS, our Medical Asset Administration System which was developed in-house.The system is a unique, online, paperless database that retains a complete history of a customer’s medical equipment.
Project Delivery
Our dedicated Projects Team provides decades of experience and solid working relationships with Builders, Specialist Fitout companies, Project Management providers, and Architectural & Design Firms throughout the medical industry.Working with countless hospitals and clinics around Australia, our strong understanding of the legislative and technical requirements, equipment solutions and positioning, and how to optimise installations for smooth and efficient ongoing performance, are our major strengths.We’ll talk though your requirements and project scope to provide successful outcomes and solutions, and our operations are supported by dedicated Technical Specialists in Queensland, New South Wales, Victoria, and Western Australia.
Simulation
Trusted and relied upon by many of the biggest names in healthcare, we are passionate about clinical education.Our huge range of patient simulators, ultrasound trainers and task trainers include many of the world’s most advanced training products.With Simulation Specialists and a knowledgeable Customer Service Team to match, our clients can rely on comprehensive service and training.
We set standards
Mediquip prides itself on operational excellence, which is directly attributed to our experienced and diverse workforce.Our operations are supported by dedicated teams in.Brisbane, Sydney, Melbourne, Adelaide and Perth comprising Customer Service Representatives, Sales and Product Specialists, Biomedical Technicians and Quality Management.At Mediquip only the right person for the job is recruited and professional development is fostered through training and support.Our company culture is one of genuine appreciation and respect, and our employee retention is high.Mediquip also maintains an Accredited Quality System to ISO9001, and is certified by SAI Global.
Minimising our ecological footprint
Mediquip is dedicated to the protection of the environment and makes every effort to reduce environmental impact.Specific attention is paid to recycling all packaging materials, recycling general office waste, proper disposal of hazardous materials and reducing water consumption.When new products are evaluated preference is always given to those with a smaller ecological footprint through packaging, reduced energy and water consumption.
Proud of the steps that we take to lessen our impact on the environment, we continuously monitor our performance for further improvement opportunities.
Giving Back
Mediquip have been a ‘Hummingbird House Supporter’ since 2014 and provide medical equipment for the children’s hospice at special not-for-profit rates.Our team are actively involved in the Hummingbird House Community and make every effort to support the charity’s events and fundraisers.
