This Privacy Policy sets out how Mediquip Pty Ltd manages and protects the personal information it holds about its customers, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Collection of Personal Information

We collect personal information that is reasonably necessary for us to carry out our business functions, provide goods and services, and manage our relationship with you.

Types of Information Collected:

  • The information we collect may include:
  • Your name, address, and contact details (phone, email).
  • Your business details (if applicable).
  • Credit information, including personal credit information, payment history, and credit worthiness assessment details.
  • Financial details for processing payments (e.g., credit card details, bank account information).
  • Information relating to the provision, delivery, and warranty of goods and services.
How Information is Collected:
  • We collect personal information directly from you when you:
  • Place an order for goods or services.
  • Apply for a credit account or credit terms.
  • Enter into a Loan, Rental, or Trial Agreement.
  • Communicate with us in person, by phone, or in writing.
Use and Disclosure of Personal Information

We use and may disclose your personal information for the primary purposes for which it was collected, as well as for related purposes where you would reasonably expect such use or disclosure.

Primary Purposes:

  • Your personal data is collected and used by the Supplier for purposes including, but not limited to:
  • Provision of Goods and Services: Supplying goods and services, processing orders, managing delivery, and fulfilling warranty obligations.
  • Payment Processing: Processing direct debit facilities, payment instructions, and credit facilities as requested.
  • Marketing: Marketing of goods and services by the Supplier or its distributors.
Data Security and Storage

We take reasonable steps to protect the personal information we hold from misuse, interference, and loss, as well as from unauthorised access, modification, or disclosure. Personal data is kept and used by the Supplier in accordance with this Privacy Policy and as required by law.

Access and Correction

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading.

To request access or correction, please contact our Privacy Officer using the details provided below. We will endeavour to respond to your request within a reasonable time.

Amendments to this Policy

The Supplier may change these Terms and Conditions of Sale and, consequently, this Privacy Policy from time to time. The Customer will be bound by any changes to the Privacy Policy from the date on which the Supplier notifies the Customer of such change.

Contacting Mediquip Pty Ltd

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related complaint, please contact our Privacy Officer:

The Privacy Officer Mediquip Pty Ltd.